FAQ

How do I shop Roskana.com.ng?

Orders can be placed by selecting products, checking out in the cart, and completing a payment method.

Or you can also call our line +234 814 471 5756 Monday to Friday 9.00am-6.00pm (except holidays), stating the product name, color, and size of the product you desire.

An item was added to my cart, but was "sold out" at checkout. How is this possible?

Items are only reserved and guaranteed when a purchase is complete in the checkout.

I want to exchange or return a purchase, how can I do that?

Return & Exchange

Where do you deliver to?

Please check https://roksana.com.ng/pages/delivery

Can I cancel or modify my order?

An order can only be cancelled or modified 24hours after purchase time. After 24hours has elapsed, your order cannot be modified or cancelled. You have to wait to receive your order then send us an email for a refund or exchange.

What are your payment methods?

You can visit your preferred bank to make a transfer or deposit into our account. Or you can simply pay online at checkout.

Bank Payment details

Access Bank

Account Name: Miedor Eporwei Fashions Ltd

Account No: 069 428 5453

I'm a stockiest and would like to carry your products, who do I contact?

You can contact us here